Refund Policy
At narjs alhaya Event Management, we care about customer satisfaction and aim to provide the best experience possible. If you wish to cancel your booking or request a refund, please refer to the following refund policy:
-
Within the first 24 hours of payment: You are entitled to a 70% refund of the paid amount.
-
Between 24 and 72 hours of payment: You are entitled to a 50% refund.
-
After 72 hours of payment: No refund will be issued.
Please note that any bank fees or transaction charges will be deducted from the refunded amount.
To request a cancellation or refund, please contact us at:
📧 Email: info@narjsalhaya.com
📞 Phone: +971503912699